If you run into issues connecting a data source:
- Verify Data Source Permissions: Ensure that TrustYou CDP has the necessary access rights to the data source (for example, if using a PMS or CRM system, ensure permissions are enabled for data exports).
- Review Network and Connection Settings: Check for any issues with internet connectivity or firewall settings that may be blocking the connection.
- Consult Help Documentation: Review TrustYou’s troubleshooting guides or FAQs related to data source connectivity.
- Contact Support: If the issue persists, reach out to TrustYou’s support team for assistance. Provide details of the data source, error messages, and steps already taken to troubleshoot.
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