André Schlarbaum

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Articles

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  • How to configure feedback input from your CXP surveys?

    Connecting CXP Survey Data to the CDPThis article explains how to link your TrustYou CXP Survey to the CDP so that guest feedback flows automatically into the right customer profiles. What it isThe...

    André Schlarbaum 0 followers 0 comments 0 votes

  • How to work with preference tags?

    Preference tags let you capture what a guest likes, needs, or wants to avoid, so that everyone on your team can act on it, from the front desk to the F&B team to marketing.What it isA preference ta...

    André Schlarbaum Updated 0 followers 0 comments 0 votes